Posts Tagged ‘I’ve’

Q&A: Tips for a new job: Customer service (I’ve never done this before)?

Question by : Tips for a new job: Customer service (I’ve never done this before)?
I just got a new job (it’s a temp job but for the moment it will bring some money in and something new to put on my resume). This is the 2nd job I’ve ever had (I’m a 20 year old College student). I’m not a super big talker but I can talk. What I want to know is are there any tips on coping with a angry customer? I’m not hyper-sensitive but I am a sensitive person. Any of you had a phone customer service job and have done it for a very long time? What would you do to not lose it? I know some people can get under other people’s skin =/ Any tips?

Best answer:

Answer by wisdom
I’ve been there. Basically you just can’t take it personal. People are going to be rude. Remind the customer that you don’t make the rules you only work there.

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I’ve finsihed my MCA just few months before.What should i do now to get a job easily.?

Question by tingu: I’ve finsihed my MCA just few months before.What should i do now to get a job easily.?
Because things are not goin well in ma side.Rite now there is no walkin in software comapany.Can i go for BPO..????I’ve done myJAVA CERTIFICATION TOO.Should i do any other certification…How abt the future for Oracle and Sap..??Plz suggest me which will be the best for ma future..??

Best answer:

Answer by LEARN SAP
Learn SAP , Oracle or PeopleSoft..check the below sites to get Free Tutorials and get started

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I have a stuffed tiger I’ve had since I was a baby. Is there a way to find out what company made it?

Question by : I have a stuffed tiger I’ve had since I was a baby. Is there a way to find out what company made it?
The tag was ripped off. Is there way to possibly take a picture of it or check some sort of stuffed tiger/animal database?

Best answer:

Answer by *JoShuA*
take a picture of it and bring it to a toy store and see if they can reconize it.

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I’ve a list of software companies. How could I classify them for their OSS activity [high-medium-low]?

Question by Mpreven: I’ve a list of software companies. How could I classify them for their OSS activity [high-medium-low]?
The list is:
Microsoft
IBM
Applix
Oracle
SAP
Wind River
CA Inc.
Haansoft
Hewlett Packard
Turbolinux
Symantec
Trolltech ASA
Adobe
Thiz Group
Autodesk
Sun Microsystems
BMC Software
Sourcefire
SunGard
Mandriva
Intuit
Bluepoint Linux
Cadence
Novell
Synopsys
Red Hat
Dassault Systemes
BEA Systems
Trend Micro
McAfee
Openwave
Unisys
Convergys
SPSS Inc
QAD Inc
Informatica Corporation
Borland
i2 Technologies
Open Text Corp
Microstrategy

Best answer:

Answer by dlt
Try www.toptenreviews.com

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Can I sue an employer if I’ve been fired after requesting leave under the FMLA?

Question by WILL L: Can I sue an employer if I’ve been fired after requesting leave under the FMLA?
I started working for my company on 3/3/2008. I worked for a software company. My job was to travel to new “installs” and train personnel. During the week of November 1 through November 9, 2009 I was at was at an install in St Louis, MO. On Wednesday, from the road I emailed a request for 4 weeks of unpaid time under the FMLA, effective upon my return. After considering that may be unreasonably short notice I amended my request to commence 4 weeks from my return to the office on Monday. That amended request was sent the following morning. The request was sent to my direct supervisor, our Customer Support Director and our acting HR manager. My wife had a baby on April 9, 2009, under the FMLA I knew that I was I entitled to 12 weeks of leave. On Monday November 9th, I returned to work, I logged into my work station and started checking my voice mail. At that time my direct supervisor asked me if I would mind stepping into the Customer Support Directors office so that they could speak to me. At that time I was questioned about any issues that I may have with the company. I responded that I had some issues with the traveling aspect and the poor job that the commercial airline industry does but stated that I liked my job and the company very much. I added that the issues with travel were obviously not caused by the company and was just a fact of business travel. At that point The CS Director indicated that I had a bad attitude and that I had not made any attempt to learn any of the other facets of the software (outside my field of expertise) and for those two reasons my employment was being terminated. This was the first time that I had been advised that I had a bad attitude by the company. It completely caught me off guard. On the other issue of seeking cross training, it had been mentioned in my annual review in May or June ( six or seven months prior) but our company has so many installs and my travel and support desk schedule was such that it made it impossible to get this training. Further; it was never conveyed to me at any time that my continued employment depended upon going after this training. It was held more like a “carrot” to obtain raises and perks. I truly believe that my employment was terminated because I was a Male requesting FMLA time to care for the birth of my daughter. At the time my daughter was born there were at least four other births to employees that were women. All got to take FMLA time and some even got promotions to positions that no longer required them to travel.
the letter of the law:

1:ENTITLEMENT TO LEAVE.–Subject to section 103, an eligible employee shall be entitled to a total of 12 workweeks of leave during any 12-month period for one or more of the following:
*Because of the birth of a son or daughter of the employee and in order to care for such son or daughter.

Consideration for amending the request:

In any case in which the necessity for leave under subparagraph (A) or (B) of subsection (a)(1) is foreseeable based on an expected birth or placement, the employee shall provide the employer with not less than 30 days’ notice, before the date the leave is to begin, of the employee’s intention to take leave under such subparagraph, except that if the date of the birth or placement requires leave to begin in less than 30 days, the employee shall provide such notice as is practicable.

Best answer:

Answer by tonalc2
After everything you’ve stated, it sounds to me like the FMLA request has nothing to do with your being fired. Just my opinion.

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I’ve been Completing BPOs for several years and wondering how I can obtain more REO listings. Any suggestions?

Question by Vici M: I’ve been Completing BPOs for several years and wondering how I can obtain more REO listings. Any suggestions?
I complete about 90 bpo orders per month. I receive very few REO listings. Any suggestions of how I can obtain more listings, and what companies I should be alligning myself with? I am specifically interested in working directly with FNMA. I have listed a few FNMA listings with other asset mgmt companies, submitted an application with FNMA but another agent that is 45 minutes from our area is still receiving the listings. HELP!

Best answer:

Answer by vic
Sometimes asset managers give listings to people they know. That’s probably how 1 agent still gets so many listings. The best way to get more REO listings is to know someone. But for people who have to work for those listings, here is how to get more.

The last 2 years has been a wake up call for most REO asset companies. They 1st started by giving a lot of listings to a hand full of agents but now they are spreading them out as much as they can. Your best bet is to send in your qualifications to small corps. They are always looking to change their REO agents. FNMA may not even respond to you but John Dow will look at 90 BPOs a month and give you a chance.

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I’ve got 68 in mht cet engineering xam , ny scope of being called for counselling ??

Question by ac_dcd: I’ve got 68 in mht cet engineering xam , ny scope of being called for counselling ??
Can I get MIT pune ? I’m a non Maharashtra candidate . Wat colleges can I get ?

Best answer:

Answer by Kelly
none if that is how you spell.

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I’ve done BSc(phy)Mumbai University,& got 2nd class. what r the options 4 me in software development?

I’m also doing BCA simultaneously as a part-time degree from a recognised university(TMV,Pune),& going to appear for the last semester ,I’ve secured first class in it thoughout the degree.

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