Question by noMOREshines: I can’t talk to people at my new customer service job, what can I do to prepare myself for the anxiety?
I have worked in a customer service job before but it’s been nearly a year, and during this time i have been at home and interacted with anyone as little as possible. I can however talk to strangers but I feel so nervous at work and my last job of held for nearly ten years. How can I avoid the anxiety or prepare myself for it or get rid of it? Will it go away? I’m so scared, quitting is not an option that’s the furthest thing from my mind just seeking advice.

Best answer:

Answer by Kristina
Hello,
First of all take a deep breath and relax! You are human, everyone experiences fears and anxiety at times. If you dwell on the fear or anxiety you are going to keep attracting it to you. You need to realize you are not alone, other people experience this. You CAN get through this, and yes it can go away! One of the techniques i was told is to imagine in your head how you would like your situation to be ie, I would see myself interacting with others with confidence and security, knowing the right things to say. Keep focusing on what you do want, and when your attention goes back to the fear or anticipated anxiety, bring it back to thoughts of how you want it to be. Ignore the voice in your head that says that will never happen, I can’t do that. Focus back on how you would like you and the situation to be. When you focus on a good outcome, it relaxes you and you feel better. When you focus your attention on the fear and anxiety it DOES NOT make you feel good! Keep your attention on how you want it to be. Train your mind and you will retrain your thinking and in turn with change your response and actions. You will gain confidence and the ability to interact with others. You would be surprised how many people feel the same way you do, and when you start talking to them you will find that out. YOU CAN DO THIS!!!

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