Question by rajeev123_hyd: If i work for a Software company’s BPO…..Can i move towards software(Technical) side later..?
Am a B. Tech graduate in Information Technology, 2006 passout. I havee been trying for a job in software industry for 1yr..earlier though i got job as a technical supporter in reputed companies…i rejected am not interested in that field…now am tired of attending interviews in software field…i dint get through any one..as there is heavy competiiton…recently i attended a walkin in TCS and i got through the interview…but again that was BPO side…now i dont wanna miss the oppertunity though am not interested….i came to know through few of my friends that we can shift to software side if we work in any Software Company’s BPO for 6months or for an year…Is this really true…?
Please do reply me.
Best answer:
Answer by stu_the_kilted_scot
If you show some ability and are a good worker it’s often eassier to move within a company than to try to get in from outsidde.
It’s also cheaper to recruit internally as no agents fee’s to pay.
Right now you NEED experience in the field, not neccessarily in the exact role, so take the job, and once in the door, youy can start getting to know those who “would” be your manager if you moved and try to enquire of openings.
Add your own answer in the comments!
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Tags: BPO.....Can, company's, later, move, side, software, softwareTechnical, towards, work
#1 written by manjitkarve August 9th, 2011 at 16:06
I’m sorry Rajeev, but probably not.
What I mean to say is that almost no company will consider your BPO experience when they are hiring for an engineering role. Your BPO experience will count towards your maturity, but not much else. On the other hand, you could hone in your technical skills (on the side) while you are working in the BPO industry and be more successful at the interviews that you give.
Most BPO operations have a Quality wing that makes sure that guidelines that the clients have set are followed rigorously by the support staff when they take calls or reply to emails. If you manage to break into this group, it might help in your IT dreams by helping you get a QA position.
Hope this helps.